Sales: 01730 233 682

Repairs: 01730 233 350

Experienced 1st/2nd line IT Technician

September 2018
Syn-Star Complete I.T. Solutions – London Road, Rake, Petersfield Hampshire GU33 7JH

What we’re looking for:

An enthusiastic and motivated IT server technician to take full responsibility for the management of incoming support requests.

The successful candidate, who will have at least two years practical experience working on an I.T. support help desk.

They will be able to work independently and part of a team, be people focused and be a creative problem solver.

Key responsibilities:

  • Manage and support SME clients I.T. hardware and network
  • Attend to call outs to companies and individuals within the Hampshire area (pool cars)
  • Provide remote and telephone-based support
  • Build rapport with existing and potential clients
  • Provide first class technical support to client accounts at all times
  • Ability to keep up to date with new technology and knowledge share within the team
  • Enjoy helping others with varying technical abilities

The ideal candidate:

  • Ideally 2 years’ plus experience within the I.T support industry
  • Previous experience in varied I.T Support and client accounts
  • Working knowledge of Microsoft Server 2003 to date, (Mac and Citrix preferred but not essential)
  • Ability to work productively within a team of 8
  • Being forward thinking and innovative
  • Ability to build working relationships with clients
  • Must be able to drive to attend to call outs – Company pool car provided
  • Embrace responsibility of being a key holder

Email your C.V. with a covering letter explaining the type of position you are interested in. Send it to [email protected]

Cloud Security       IT for your Business        Telecoms & Connectivity        Tech Consultancy       Hardware Repairs & Sales

Get in touch

We want to hear from you. Let us know how we can help.

What hardware does your company have that needs support?



Our International Efforts

We are proud to partner with ‘Buy 1 Give 1’ to help causes around the world.

As a member of this organisation, our membership fee directly funds various developments, innovations and operations across the globe.

There are more than 500 carefully screened, high-impact projects taking place with sustainable development goals which we are hugely proud to help.

Because of our engagement with this charity, we can directly track the impact Syn-Star has on the lives of many. Every new client allows us to provide a new donation to this cause.

A Little Closer To Home

We proactively seek opportunities to support good causes for our community.

From sponsoring local community football teams, to engaging with charity fundraiser days, we believe it’s important to continually strive to do good for the better of others.

We have members who volunteer with youth organisations, are engaged with the Round Table, run marathons and volunteer at events where we may be needed. Every charity receives a discounted IT and Telecoms service too.


Protecting your digital data is crucial for every business and this can start with the industry-leading security we offer. The Syn-Star specialists can help with identifying any vulnerabilities within your IT systems and act accordingly to ensure cyberattacks and data breaches are mitigated. 

Strategy &
Future Planning

Your business will never fall behind with its technology when you work with Syn-Star.

We understand IT and Telecoms for your business is an investment, but it’s important to use the best resources available to enable the growth of your business. Our IT Consultancy and Virtual IT Director Services are available to support you with how you use your business technology for years to come.


Syn-Star can conduct quick and easy phishing exercises to identify people within your team who need to improve on their knowledge around fraudulent emails and how they can be alert to these threats. 


At Syn-Star, our experts can proactively work to understand exactly what software you need to support with the business operations. Whether you need a listening ear on what software to choose, or would like to seek some specialist knowledge, we’re here to help where we can.

& Reliable

At Syn-Star, we keep Telecoms simple. There’s so much available to help UK companies with their communications. VoIP systems, fixed landline, cloud phone systems, SIP trunking and more. Contact us for further details.

Providing Equipment
You Need

Desk phones, cordless phones or conference phones, Syn-Star can provide you with whatever you need. 

From conference calling facilities to the headsets which work best for your team. We’re able to provide all the equipment you need and complete any telecoms job from start to finish.

VoIP Phone

There is no need to be in the office to make and receive phone calls from your companies number. Our market-leading Telecoms platform gives you the flexibility of desk phones, soft phones and mobile apps as standard.

Whether your team work remotely, or perhaps staff are on a business trip anywhere in the world, calls can still be made, and people are reachable via phone wherever they go.


With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.


With a range of products, our team can support you by installing exactly what you need for internet connectivity. We work with the very best products to provide speedy bandwidths which play a part in the increased productivity of your team.